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How to build trust in the workplace

Julie Kenny
3 min readApr 9, 2021

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Photo by krakenimages on Unsplash

I do many training and coaching, and my specialties are in Leadership Development and communication skills. One area I have noticed is being asked for more frequently is trust.

It is crucial that, as Leaders, we foster an environment of trust.

How do you define trust?

We build trust with those around us when we believe a person will do what they say they will. Leaders need to consistently demonstrate that they have more than their self-interest at heart.

Why is it important?

It is important to trust our leaders because they set the direction we need to go in. I trust in the workplace is low, then people keep their concerns to themselves. They don’t operate to the collective group’s benefit as they see no advantages to themselves for doing so.

How to develop it

Self-interest

Can you admit when you make a mistake? As a leader, it is difficult to be wrong as this leads to being vulnerable. If we make a mistake, it is essential to be honest and accountable for our actions.

As a leader, you don’t have all the answers. It is helpful to let people know where they can support you with creative ideas and suggestions. If you have all the answers, where is the learning for your staff? People…

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Julie Kenny
Julie Kenny

Written by Julie Kenny

Writer | Executive Coach and Trainer | Triathlete | Mother | visit me at https://www.garnettrainingandconsultancy.com/

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